Privacy Policy
**Last Updated: August 20, 2025**
1. INTRODUCTION
ConversionFlow ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.conversionflow.com or engage with our services.
Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
2. INFORMATION WE COLLECT
2.1 Personal Information
We may collect the following personal information:- Name- Email address- Phone number- Company name- Annual revenue
2.2 How We Collect Information
We collect information primarily through forms on our website. We do not collect sensitive information such as payment details.
2.3 Cookies and Tracking Technologies
Our website uses the following types of cookies:
**Essential/Necessary Cookies**: These are required for basic website functionality and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
**Analytics/Performance Cookies**: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous.
You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the website may become inaccessible or not function properly.
3. HOW WE USE YOUR INFORMATION
We use the information we collect for communication purposes and to improve our services, including:
- To provide and maintain our services- To notify you about changes to our services- To respond to your inquiries and fulfill your requests- To improve our website and services- To send administrative information, such as updates, security alerts, and support messages
4. SMS COMMUNICATIONS
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from ConversionFlow. This includes SMS messages for conversations (external). Message frequency varies. Message and data rates may apply. See privacy policy at https://www.conversionflow.com/privacy-policy. Message HELP for help.
4.1 Collection of Phone Numbers
We collect phone numbers through third-party software, including Calendly and JotForm.
4.2 Types of SMS Messages
We send SMS messages for notification and update purposes only. We do not send marketing messages via SMS.
4.3 Third-Party SMS Service Providers
We use third-party service providers, including Calendly and RingCentral, to send SMS messages.
4.4 Opting Out of SMS Communications
You can opt out of receiving SMS messages from us at any time by replying "STOP" to any SMS message you receive from us. After you opt out, we will send you a confirmation message to let you know that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
5. DISCLOSURE OF YOUR INFORMATION
We do not share your personal information with third parties except as described in this Privacy Policy or with your consent.
We may disclose your personal information in the following circumstances:- To comply with any court order, law, or legal process, including responding to any government or regulatory request- To enforce our rights arising from any contracts entered into between you and us- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of ConversionFlow, our customers, or others
6. DATA SECURITY
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures include:
- Using SSL encryption for our website- Utilizing secure third-party platforms (Calendly and JotForm) that maintain their own security protocols- Storing customer data in a secure CRM (PipeDrive)
However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. DATA RETENTION
We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
In general, we retain personal information for 1-2 years after our last interaction with you. After this period, we will securely delete or anonymize your information where appropriate.
8. YOUR PRIVACY RIGHTS
8.1 Access, Correction, and Deletion
You have the right to:- Access the personal information we hold about you- Request that we correct any inaccurate personal information- Request that we delete your personal information
To exercise these rights, please email privacy@conversionflow.com with the subject line "UPDATE PERSONAL INFORMATION."
8.2 GDPR Rights (for EU Residents)
If you are a resident of the European Union, you have the following additional rights under the General Data Protection Regulation (GDPR):- Right to restrict processing of your personal data- Right to data portability- Right to object to processing of your personal data- Right to withdraw consent at any time, where we rely on consent to process your personal data
8.3 CCPA Rights (for California Residents)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):- Right to know what personal information is being collected about you- Right to know whether your personal information is sold or disclosed and to whom- Right to say no to the sale of personal information- Right to access your personal information- Right to equal service and price, even if you exercise your privacy rights
To exercise any of these rights, please contact us at privacy@conversionflow.com.
9. CHILDREN'S PRIVACY
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us at privacy@conversionflow.com.
10. INTERNATIONAL DATA TRANSFERS
We do not transfer data internationally.
11. CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by sending an email to the email address you have provided to us and by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
ConversionFlow
5 Cowboys Ways Ste 300
Frisco, TX 75034
(214)-833-3606
privacy@conversionflow.com
www.conversionflow.com